Get in touch
One address, read by the people who build MacroTrackr. There is no support tier and no ticket queue to climb.
support@macrotrackr.com
What to send where
Email
Anything at all: an account problem, a wrong number in a calculator, a refund, or a question before you sign up. Include what you were doing and what happened.
Bug reports and feature requests
Open an issue on GitHub. It is the fastest route for anything reproducible, and the discussion stays public so the next person with the same problem finds it.
Security issues
Email rather than opening an issue, so the report stays private until it is fixed. The security policy in the repository sets out what to include.
Deleting your account or data
You can do it yourself from Settings without asking anyone. If you would rather it was handled for you, email and it will be.
Self-hosting
Running your own instance? Include your runtime profile, the platform you deployed on and any relevant logs. The self-hosting guide in the repository lists what is useful to send.
Open source and self-hosting